Online Returns

Degas Boutique will fulfill our obligations under the Consumer Guarantees Act. If you have purchased your garment online so have been unable to try on, we will refund your money as per the conditions below.

  • From receipt of your order you have 10 days to contact us and return your item(s). We can either give you a full refund on the item(s), or exchange them for another style/size or colour. This is subject to stock availability.
  • Returns must reach us in their original unworn/unwashed state, with tags and labels intact. 
  • All goods must be returned to us using a tracking courier delivery service. 
  • We will accept no responsibility for the loss of returned goods
  • No returns on sale items

    Please send to:
    Degas Boutique
    35 Tennyson Street, Napier 4110
Returning/Exchanging Instore: Please take your order confirmation, dispatch notice or invoice along with the items you wish to exchange or refund. Our store staff will be happy to help you.

Returning/Exchanging Via Post: When you return an item by post you must state how you would like us to process your return, whether you want an exchange or a refund. Exchange items must be of equal or lesser value. If the item you exchange for is of lesser value than the original item, we will refund the difference to the card used to make the original purchase.